“Not ‘guards’,” admonishes Hoidal gently, when I use the term. “We are prison ‘officers’ and of course we make sure an inmate serves his sentence but we also help that person become a better person. We are role models, coaches and mentors. And since our big reforms, recidivism in Norway has fallen to only 20% after two years and about 25% after five years. So this works!” In the UK, the recidivism rate is almost 50% after just one year.